Privacy Policy

Registered Office:
FFM Services Limited
26 Lorne Rd, Unit 11, Hillington Industrial Estate, Glasgow, G52 4HG
Email: info@ffmservicesltd.co.uk

1. Introduction
This Privacy Policy sets forth how FFM Services Limited (“the Company”) manages, collects, and utilises personal data you provide when using our services. We are committed to protecting your privacy in accordance with applicable UK data protection legislation.

2. Data Collection
We collect personal data to enhance our service delivery. This data includes:Personal identifiers such as your name and title.
Contact details including telephone numbers and email addresses.
Demographic information like postcode, preferences, and interests.
Usage data for our services and website interactions.

3. Purpose of Data Processing
Your personal data is processed for the following purposes:To maintain internal records and manage client relations.
To improve our services and tailor them to your needs.
To periodically send promotional materials about new services or special offers.
To contact you for market research, which informs our service adjustments and enhancements.

4. Security Measures
We employ robust security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These include advanced cybersecurity protocols and secure data storage practices.

5. Cookie Usage
Our website utilises cookies to enhance user experience by analysing site traffic and tailoring functionalities to individual preferences. You have the option to manage cookie settings via your browser.

6. Managing Your Information
You may restrict the collection or use of your personal information by: Utilising options on our website to refuse data processing for marketing purposes.
Contacting us directly to withdraw consent or request data erasure.

7. Legal Basis for Processing
We process your personal data based on consent, contractual necessity, and for the fulfilment of our legitimate business interests.

8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

9. Your Rights
Under UK data protection law, you have rights including:Access to your personal data.
Correction of inaccurate data.
Deletion of your data under certain conditions.
Objection to or restriction of processing.

10. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. We encourage you to review it regularly.

11. Contact Information
For any privacy-related questions or concerns, please contact us at info@ffmservicesltd.co.uk.